Rosie has been our Office Manager for nearly three years and does a masterful job of keeping the office flowing efficiently. Responsible for almost all of the administrative aspects of our business, Rosie smoothly handles scheduling appointments, helps our patients make sense of their vision insurance plans, and provides a personable and welcoming presence. Rosie grew up and attended college in Mexico, and after arriving in the United States, she gained a wealth of invaluable experience working for Alaska Airlines, utilizing her bi-lingual abilities in general operations, scheduling, and as a ticket agent. With additional experience working in an optical retail store, Rosie has the understanding, skills, and willingness to go the extra mile to ensure that all of our patients have the information they need for a comfortable, pleasant, A+ experience at Mill Valley Optometry.
Laurie provides general assistance in various aspects of Mill Valley Optometry. Her seven years in jewelry sales and as a stylist at Nordstrom makes Laurie ideally suited for assisting patients in selecting eyewear which not only meets their unique needs but reflects their personal taste and style as well. Laurie also has many years of professional experience as a non-profit Executive Director, working with children and adults with special learning and developmental needs. She has a Master’s Degree in Therapeutic Recreation from San Francisco State University. Laurie assists Dr. Kaplan in preparing for and following up with patient care and enjoys getting to know everyone who visits our office.